Ask open-ended questions in your online survey.
Analyze the feedback thanks to our semantic analyser!
Enrich your surveys or NPS with open ended questions
You will understand everything !
You want to find out what is going wrong with your collaborators or clients? What you could do to better satisfy them or solve their problems?
Ask openly to all your eco-system what do they like, what you should change or add, and why : they will tell you, with their own word, in a benevolent way!
Depth and richness of the open ended question
Surveys aim most of the time to evaluate, to mesure, to quantify ; they limite the answers to selected and determinated choices, leaving the respondant frustrated, having no possibility to express himself on the subject.
What a pity to miss the opportunity to ask them to explain their answers, their feelings, the experience, their wishes… Beyond the mark, asking them for checking a box, you should look for the “why”, the “how”…
Let’s consider the “others” (collegue, internal ou external client) as main sources of improvement ; collecting feedbacks and recommandations help to get lots of concrete answers, good ideas to set up or areas to work on.
Why shoudln’t you do it?
“Because of the huge amount of collected answers in natural langage, not easy to treat manualy”, is the most common answer.
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Use our automated linguistic analyser
Stop spending hours or days sorting the verbatim on excel!
You can ask us to analyse them for you : you will received days after ther closing of the campaign the report directly exploitable, with all verbatim sorted by theme.
You will understand all the issues, be ready to share it otr/and make your own conclusions and action plan.
VYou can also use the analyser by yourself in full autonomy and discover how simple et powerfull it is to categorize all the verbatim by thems. If ever the data were collected through an other tool (Googleform, SurveyMonkey, fluidsurvey, …), no problem, just import the datas into Sharequest and analyse them to generate the report.
ShareQuest is avalable both in autonom mode or in “managed services”.
Look at the video on the left or ask for a quote hereunder.
the Sharequest strenghts
Simple and fast
Déclenchez votre enquête sous 24 h en un simple mail à ShareWizMe. Les répondants ont une semaine pour répondre aux quelques questions ouvertes (et fermées si besoin), vous recevez ensuite le rapport sous quelques jours que vous pouvez exploiter par vous même sans délai.
Set into motion
Les questions sont ouvertes, les réponses rédigées en langage naturel, beaucoup plus riche à exploiter. Vous collectez des conseils pour vous améliorer, pas des notes : votre plan de progrès est mis en oeuvre sans délai !
Depth
Les répondants peuvent vraiment s’exprimer, et ce en tout anonymat, bien mieux qu’au travers de simples notes. Leurs mots font écho à des situations vécues, vous accédez à la réalité, vous visualisez bien ce qui va bien et ce qu’il faut changer.
Kindness
La formulation des questions ne laisse aucune place à la critique, aux règlements de compte : en demandant les points forts et les axes de progrès, on reçoit de l’énergie positive et des conseils bienveillants pour aborder sereinement les points à améliorer !
Order my sharequest
Before a meeting, during a shared vision, a climate or engaging survey, to evalate the performance of service, … there are many opportunities to interview its employees or its customers, internal or external, its eco-system.
Ask what they is going well, how we could improve, what projects to launch, the priorities, what are their dreams, their pride, their shame… They will tell you with their own words, and thus will contribute actively to the transformation of the organization.